Lots of users who begin using their 1st web hosting account, or change companies, frequently have queries in regard to how certain things are accomplished or bump into difficulties when setting up various things such as e-mails, website settings, etc. That is why, some web hosts have compiled documentation with common questions and issues so as to help their customers receive information quickly and seamlessly. Consequently, the technical support staff members can focus on real problems that particular customers may be encountering, as the solution for the minor things will be available on the Internet and customers will be able to easily tackle them without having to contact the help desk staff. Having thorough documentation is extremely important, especially for new customers with no practical experience whatsoever, as the web hosting service involves numerous functions and many people can become confused about what to do. A good information repository can both help you carry out the procedures that you want and learn how the web hosting service works as a whole.
Extensive Online Documentation in Cloud Web Hosting
All Linux cloud web hosting packages
that we offer come with an extensive knowledge base where you can find all you need to know with regards to your hosting account. Regardless of whether you’re planning to create a brand-new MySQL database, to forward a domain name
by means of an .htaccess file or to set up an e-mail account on your desktop PC or smartphone, you can just check our help articles and all the info that you need will be there. When you open a particular section of the Hepsia Control Panel, you can see articles that are relevant to the features that you can access through it. In case you wish to check the full article archive and get acquainted with all the functions that Hepsia offers, or simply to read generic info about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our absolute best to encompass any problem that you could run into, but in case you do not find the information that you desire, you can always get in touch with us, as our help desk team representatives are working 7 days a week.