Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is taught to swiftly care for all our Linux cloud web hosting packages users’ problems and advise inquiries. Through our ticketing system, it will be possible to share your issue and a support crew member will, no doubt go back to to you within maximum 1 hour. Realistically, practice proves that the standard reply time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is supplied by a team of knowledgeable experts who will be prepared to answer to your question quickly. You’re able to get hold of the support team by opening a technical support ticket from your Hosting Control Panel or by sending us an e–mail message. On working days, you may also call us on the phone or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while working within the Control Panel, you can always click the Help key and track down your query in the listing of articles that will appear. We have as well turned most of the articles and reviews into training videos. The listing of video tutorials will load if you choose the Videos option available on the top right.