1 hour ticket response
Eiledon Hosting Solutions’s team of technicians is specialized in providing fast answers to all your queries. We’ll review your ticket the second it has been submitted and will respond with a solution to the problem within less than 60 minutes after the trouble ticket submission. As a matter of fact, our average technical support ticket response time is twenty minutes.
A First–Rate Support Service
We’ve got a team of web hosting support experts who are ready to answer all your questions whenever you are in need of assistance. Most of our support staff members have lots of years of experience in the Linux cloud web hosting packages realm, which suggests that you can constantly rely on fast and adequate answers to your concerns.
An Easy–to–Navigate Help Center
Included in the Hosting Control Panel is an easy–to–navigate Help Center, which includes various sources of information. You can browse through a frequently updated knowledge base offering web hosting account management articles and site administration articles, check our step–by–step video tutorials or have a glimpse at the F.A.Q. section.